Client Feedback

We found this on Angie’s List!

“This is the 4th time we have used Fairway. We have refinanced our home twice through them over the past 10 years and then more recently applied for a mortgage for homes we were buying for my in-laws (the first deal fell through with the sellers and the second home we just took possession of this week). On all these occasions, Ken Pederson and his team were able to provide us with better rates – and in my opinion service – then our home banks/credit unions that we also had explored.

Ken Pederson is the Branch Manager we have always dealt with and he is extremely helpful and professional. In both of the most recent mortgage applications, significant issues came up with the homes (appraised value coming in under offer on one) that we needed guidance on – and his replies to our questions were prompt and very helpful. The first home sale fell through well into the mortgage application process since we could not come to an agreement on revised pricing with seller’s as a result of significant home inspection findings. Again Ken and his staff were very helpful through all of this.

Robert Hohman Jr handled both the actual applications this year for us. Rob was professional and efficient. He even called me the day of settlement to make sure everything went well. The Fairway office is about 30 minutes from our house – so that gives you an idea of how satisfied we were with their past services that we chose them again. The distance was not really an issue since we could submit all our documents on their secure portal – making the process convenient.

I would recommend Ken and his Fairway team to anyone needing a mortgage or refinancing – I would use them again – though I hope we are done with mortgages for a while now.”

— Chris and Lisa Echterling

The employees here go above and beyond to service the customers…

Congratulations to all at Fairway here in Lancaster County. Ya’ll are the best customer service we have had with a business in a long time. The employees here go above and beyond to service the customers and make you feel at ease during what can be a stressful ordeal. I have and will continue to recommend your services to others with out hesitation.

Thank you,

— Ken & Cindy Hamill

Fairway was the best mortgage company I have used in over ten buys in the past 30 years.

Great Experience. Fairway was the best mortgage company I have used in over ten buys in the past 30 years.

— Col. Frank Sullivan

We won’t use anyone but Fairway for all of our mortgage needs in the future.

This entire experience with your team brought us peace of mind, comfort and a sense of trust and security that was much needed. We won’t use anyone but Fairway for all of our mortgage needs in the future.

— Alex and Jeff Weigle

We will certainly be using/recommending

Please let me tell you how it has been a pleasure working with the whole Fairway Team. I want to thank you along with everybody for everything you helped us out with. Please also pass my Thank You to Ken P. Let it be known that if we were ever to need help with another property or if any of our friends or family need help we will certainly be using/recommending Ken Pederson’s Office!

— Brian Ruiz

They were always available and returned phone calls promptly too!

Buying a home is always stressful. Ken and the rest of the team were very helpful answering questions and providing information. They were always available and returned phone calls promptly too!

— Cristi Hahn

My experience with Fairway was nothing but positive.

My experience with Fairway was nothing but positive. When I was searching for a lender, friends warned me of lenders that would try to convince me I was capable of handling a mortgage larger than I anticipated. Fairway quickly dispelled that myth! After just one meeting with Ken I knew he was sincere, trustworthy, knowledgeable, and wanted to make certain that Ididn’t get in “over my head.” As a newly single person, that was very important to me. Ken answered all my questions promptly and brought up additional points to ensure I was well-informed. I truly felt I had someone “by my side” as I navigated through the lending process and would highly recommend their services to anyone needing home financing.

Thanks, Ken… you’re the best!

— Michelle

Ken Pederson has helped me buy three homes, and his assistance and attention to my needs went far beyond the typical “client” relationship.

Ken Pederson has helped me buy three homes, and his assistance and attention to my needs went far beyond the typical “client” relationship. Ken’s service is like getting help from a long-time friend. He covers all details of a deal, and explains it in a way that’s easy to understand. I wish more people in the business world were as easy to work with as Ken Pederson.

— Tom Byrnes

Super fast service. Small team = personal and meaningful service.

Super fast service. Small team = personal and meaningful service. I felt important throughout the process, not just a bystander. Loan was secured in under 15 days. Loved the “small” team and 1:1 contact. I felt like you worked together, communicated well with each other so that any contact I had with Fairway was efficient and clear – I didn’t answer the same question 15x or have to keep updating everyone on the team. Thank you! We love our home.

— Jessica Levy

Everything went smoothly and everyone worked well with us and our realtor!

Everything went smoothly and everyone worked well with us and our realtor! When we had questions, Ken always answered them fully without making us feel dumb! From the first time we met him, he treated us in a way that made us feel comfortable and confident in him and Fairway.

— Marty and Mary Rafter

…You all did an extremely professional and caring job.

Many, many thanks for all of your hard work and efforts made on behalf of my clients… I know how difficult it was at times and you all did an extremely professional and caring job. It was truly a pleasure!

— Lori Lane, Realtor

Thank you for going out of your way for us.

We were very impressed that Ken was willing to care & postpone settlement in order for us to get a lower rate. Thank you for going out of your way for us.

— Allan and Jane Dutton

Best experience I ever had getting a loan.

Best experience I ever had getting a loan. Will recommend everyone to them. After looking into a couple different companies, Fairway was the easiest to work with. Very informative and great response time. They made me feel as though I was their one and only client.

— Darrel W. Helton

Easy to deal with. Did not push anything.

Easy to deal with. Did not push anything. The decision making process was left up to us, the customer! [We] would come back to Fairway any time. Thanks for the experience!

— Michael Moser

We had a great experience with your company, and would recommend your company to any of our friends.

We had a great experience with your company, and would recommend your company to any of our friends.

— Rob Bechtel

Never pressured us into decisions. Gave us options & good advice. Kept us well informed.

Never pressured us into decisions. Gave us options & good advice. Kept us well informed.

— Wayne and Stephanie Shenk

Thank you for your time and knowledge. You made this process very smooth.

Thank you for your time and knowledge. You made this process very smooth.

— John and Lisa Sellers

I will recommend Fairway to friends who may need your services.

I will recommend Fairway to friends who may need your services. Every member of the team was very helpful and responsive throughout the process.

— Anonymous

Keep up the personal, “beyond the call” type of service.

Yes [We will recommend you], because we like to share good service experiences with friends and family. Keep up the personal, “beyond the call” type of service.

— Anonymous

Because we have had a positive experience with Fairway we’ll recommend them to all of our friends & family.

Overall great experience. Because we have had a positive experience with Fairway we’ll recommend them to all of our friends & family.

— Michael and Debi Cohick

We appreciated your straightforward and realistic responses – that really built our trust in you.

We appreciated your straightforward and realistic responses – that really built our trust in you.

— Piotr and Krista Winkler

We are so happy with the house and could not possibly thank you enough for all your and your co-workers’ help!

We are so happy with the house and could not possibly thank you enough for all your and your co-workers’ help! The closing went very smoothly. Several of the papers which needed to be signed we already saw during our discussions and meeting with you. It was comforting to know what was being presented and what we were signing.

— Brendan and Mary Corrigan

We are completely satisfied and know our friends will be, too.

Our experience with Ken and Fairway was terrific! We are completely satisfied and know our friends will be, too. Ken was so informative and knowledgeable. He listened to us and got us a mortgage that we are very happy with. Working with Fairway was one of the best decisions we made.

— Kermit and Karen Rishell

Ken did a great job, even after our first deal fell through. He went the extra mile.

Ken did a great job, even after our first deal fell through. He went the extra mile.

— Brian and Michelle Quinn

Thank you once again for all your help. You made the home buying experience much easier.

Thank you once again for all your help. You made the home buying experience much easier.

— Candy and William Reiner